Provincial Coordinator (m/f)

Description

• Summary: In its efforts to provide quality health services to its citizens, the Government of Mozambique and USAID partnered with VillageReach to design and implement a streamlined, effective and integrated last mile supply chain system. The primary objective is to improve the availability of health products and vaccines at the last mile. The program began in Zambézia province covering two districts in October 2018. By March of 2020 the program will be delivering commodities in 10 provinces in Mozambique. The Provincial Coordinator is responsible for providing technical guidance and leadership to project staff and partners (private sector, government and USAID) in the areas of supply chain performance management, data systems, and transition to government activities
• Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time

Duties

Outsourced Distribution Solution Transition to Government

Capacity Development for Outsourced Distribution - Estimated Level of Effort (LOE): 40%

• Develop and execute transition plan with provincial government counterparts
• Transition to government activities to develop skills and capabilities include:
• Capacity development focus for DPS includes taking over outsourced distribution processes, tools and methods
• Ensure that 4PL and DPS engage in monthly/quarterly review of performance
• Transportation cost management and outsourced distribution
• Route optimization

Outsourced Distribution Preparation and Set-up - Estimated LOE: 10%

• Establish relationships between 4PL and DPS/DPM, including the vaccines program
• Conduct training of 4PL on public health supply chains
• Align procedures and processes between 4PL and DPS, DPM; and vaccines program
• Provide the training and coordination on outsourced distribution at provincial levels and with Lead PEPFAR-funded clinical partner and other relevant partners

Supply chain performance management & improvement (50% LOE)

Outsourced Distribution Performance Management - Estimated LOE 30%

• Under the leadership of the Technical Director and in close collaboration with VAN Senior Manager, develop a plan to strengthen visibility and analytics capabilities with key provincial counterparts
• Strengthen capacity for provincial counterparts to use VAN data to identify specific areas of service, quality or cost performance that need improvement
• Define and execute actions plans, track achievement of measurable improvement
• Ensure Logistics Technical Working Group TWG) is in place to support coordination and improvement (Monthly/Quarterly)
• Outsourced distribution data visibility and analytics, budgeting

Outsourced Distribution Cost Improvement - Estimated LOE 10%

• Under the direction of the Technical Director, work with 4PL and provincial counterparts to identify opportunities for cost improvement based on monthly cost variance analysis and quarterly cost trend reviews
• Propose cost improvement plans with 4PLs, provincial counterparts and CMAM
• Ensure timely implementation of agreed upon cost improvement plans by 4PL companies

Outsourced Distribution Impact Assessment & Baseline Activities - Estimated LOE 10%

• In close collaboration with M&E Director, engage with key stakeholders and informants to ensure timely implementation of the impact assessment
• Engage with provincial counterparts to support dissemination of assessment outcomes
• Competencies:
• The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role
• Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
• Collaboration & Effective Communication: Establishes and maintains effective relations with co-workers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual co-workers and other parties to keep them informed
• Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
• Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
• Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making
• Supervisory Responsibilities: This position does directly supervise any employees

Requisites

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
• Proficiency in written and oral English is highly desirable
• Fluency in written and oral Portuguese is required
• Knowledge of the Mozambique landscape and more importantly the public health space and the CMAM strategic objectives is a decided advantage
• Familiarity and a history working with USAID PEPFAR-funded projects is highly desirable
• Leadership experience in a Supply Chain context is of important
• Education & Experience:
• A Master’s degree in public health, supply chain management, or related degree
• At least 7 years’ experience working in large and complex projects, with demonstrated experience in building capacity of government counterparts
• Conversant in priorities defined in the National Strategic Plan for Pharmaceutical Logistics (PELF) and strong knowledge of the supply chain landscape in Mozambique
• Familiarity and a history working with USAID-funded projects is highly desirable
• Other Qualifications:
• Ability to communicate and present analysis is essential
• Ability to build strong working relationships with government officials, implementing partners, technical and administrative staff collaborating in the supply chain space at provincial level
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)
• Excellent written and oral communication skills in Portuguese and English required

Notes

• Only shortlisted applicants will be contacted
• Environment and Physical Demands: VillageReach has no private offices, employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences between our Seattle office and our Country Offices and location of other global staff, US based staff are expected to be available for early morning meetings starting at 6am. In addition, our global HQ and Country office staff are expected to be available for late afternoon/evening meetings up to 6pm
• Commitment to diversity & inclusion: VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce
• Compensation: VillageReach has an established compensation structure that is based on the relevant market and internally transparent. We hire people into the established range based on one’s experience and education and considering internal equity. We do not inquire about salary history